Lean Six Sigma for Services

Lean Six Sigma is a powerful process improvement and problem solving methodology. It provides individuals and organisations with the tools and knowledge required to address process problems at the level of the root causes. Initially introduced in the manufacturing industry, the methodology has evolved and adapted to respond to the different challenges of the Services and IT business.
Lean Six Sigma can be successfully integrated with a number of process improvement frameworks and Best Practices (PRINCE2®, ITIL®, CMMi, Agile) to help organisations introduce and reinforce a culture of Continuous Improvement.