From: £399.00 Plus VAT
The IT Infrastructure Library® (ITIL®) is the most widely accepted approach to IT service management in the world. ITIL is a best practice framework that has been drawn from both the public and private sectors internationally. It describes how IT resources should be organised to deliver business value, documenting the processes, functions and roles of IT Service Management (ITSM).
The course takes approximately 10 study hours – then you’re ready to book your exam.
You will gain knowledge of the internationally recognised Best Practice terminology, structure, basic concepts and the core principles of ITIL practices for Service Management to fully prepare you for the ITIL Foundation examination.
Exams also include an e-certificate, if you would like a physical copy, you will need to pay an additional fee to the exam board
To purchase Course Manual you may visit The Stationery Office(TSO) or APMG Business Books or any other stockists – https://www.tsoshop.co.uk/AXELOS-Global-Best-Practice/
and APMG Business Books – https://www.apmg-businessbooks.com/